Privacy Policy

This Privacy Policy explains how Manuel Ignacio Pérez Pan (d/b/a BVLOS Safety Academy), operating as BVLOS Safety Academy ("we," "us," "our"), collects, uses, and protects your personal information when you use our website and Services.

1. Information We Collect

Information you provide directly

• Name, email address, and password when you create an account;
• Company/operator name and country, if provided;
• Information submitted through contact or consulting-inquiry forms (name, email, company, message);
• Content of communications you send us.

Information from payments

Payments are processed by Stripe and/or PayPal. We receive confirmation of payment, the amount, and an order reference from these processors — we do not receive or store your full card number or banking credentials.

Information collected automatically

• Log data such as IP address, browser type, and pages visited;
• Course progress and completion data, tied to your account.

2. How We Use Your Information

• To create and manage your account and course enrollments;
• To process payments and deliver purchased courses and digital products;
• To respond to consulting inquiries and support requests;
• To send you service-related communications (e.g., course updates, receipts);
• With your consent, to send you news or marketing communications, which you may opt out of at any time;
• To maintain the security and integrity of the platform.

3. How We Share Information

We share personal information only with:

• Payment processors (Stripe, PayPal) to process your transactions;
• Hosting and infrastructure providers that store and run the platform on our behalf;
• Authorities, where required by law or to protect our legal rights.

We do not sell your personal information to third parties.

4. Data Retention

We retain account and course data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or reporting obligations. You may request deletion of your account at any time, subject to Section 6.

5. International Users

If you access the Services from outside the United States, your information will be transferred to and processed in the United States and any other country where our service providers operate. Where required by applicable law (such as the EU General Data Protection Regulation), we rely on appropriate safeguards for such transfers.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your account and associated data;
• Object to or restrict certain processing;
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at info@bvlossafetyacademy.com.

7. Cookies

We use essential cookies required for login sessions and platform functionality. If we add analytics or marketing cookies in the future, we will request consent where required by law and update this policy accordingly.

8. Children's Privacy

Our Services are intended for professional and adult use and are not directed at children under 16. We do not knowingly collect personal information from children.

9. Security

We use reasonable technical and organizational measures to protect your information, including password hashing and encrypted connections. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact

Questions about this Privacy Policy can be sent to info@bvlossafetyacademy.com.